Privacy Policy

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Privacy Policy for Love Stories Events.

At Love Stories Events, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our wedding styling services.

We may collect the following types of personal information when you interact with us:

• Personal Identification Information: Name, email address, phone number, wedding date, venue details, and other information necessary to provide our services.
• Billing and Payment Information: Credit card details, billing address, and other financial information (processed via secure payment gateways).
• Event Details: Information regarding your wedding, including theme, design preferences, colours, number of guests, and any other specific styling requests.
• Communication Records: Any information you share with us via email, phone calls, or during meetings.

We use the information we collect to provide, improve, and personalize our services. Specifically, we may use your information for:

• To schedule and provide wedding styling consultations and services.
• To communicate with you regarding your wedding styling, updates, or changes to services.
• To process payments and manage billing information.
• To send you promotional materials or offers (if you have consented to receive them).
• To improve our services based on your feedback and preferences.

We take the security of your personal information seriously. We implement various security measures to protect your data, including:

• Secure payment processing through trusted third-party providers.
• Encryption of sensitive data during transmission.
• Access controls to restrict access to your information to authorized personnel only.

Despite these efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in delivering our services. These third parties are required to maintain the confidentiality of your information and may only use it for purposes related to the services we provide.

We may also disclose your information if required to do so by law or in response to legal requests (e.g., court orders).

Our website may use cookies and other tracking technologies to enhance your experience. These technologies help us analyse trends, administer the website, track user movement, and gather demographic information. You can manage your cookie preferences through your browser settings.

You have the right to:

• Access your information: You can request a copy of the personal information we hold about you.
• Correct your information: If any of your personal information is incorrect or incomplete, you may request corrections.
• Delete your information: You may request that we delete your personal data, subject to applicable legal or contractual requirements.
• Opt-out of communications: You can opt out of receiving promotional emails by following the unsubscribe link in our emails or contacting us directly.

Our services are intended for individuals over the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Love Stories Events
Enquiries@lovestoriesevents.co.uk
07902 327 856
www.lovestoriesevents.co.uk

By using our wedding styling services, you agree to the terms of this Privacy Policy. Thank you for trusting Love Stories Events with your wedding styling needs!